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All of our programs are backed by our 20 year proven successful
track record. The following are the results each program typically
yields within one year or less.
Clients to The Power
of 6!
Working with your top clients, with this program we guarantee we will deliver:
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Double the number of cross-selling and referral opportunities.
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At least a 60%+ response rate.
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A 300% MINIMUM Return on Investment within six months.
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10 clients at risk of leaving that will be retained for every
500 that participate.
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An increase of one to five percent in retention rate within
two to three years.
For every 300 participating Clients our
typical results are:
- Eight new Clients the first year
- 20 Cross-selling
opportunities
- Eight Clients stopped at
the door from leaving
- More delighted Clients with 20%
higher loyalty and satisfaction rates
- A 300% ROI
within six months.
- An increase of
1% to 5% in [customer] retention within two to three years–and
each percentage point is equivalent to a 7% to 17% increase in
profits.
Employees to The Power
of 6!
Working with your top employees, with this program we guarantee we will deliver:
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Increase revenue per employee by 10% within 2 years.
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At least a 50%+ response rate.
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A 300% MINIMUM Return on Investment within two years.
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Five employees that are at risk of leaving will be retained for every 500 that participate.
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An increase of one to five percent in retention rate within two to three years.
Agents to The Power
of 6!
Working with your top agents, with this program we guarantee we will deliver:
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Increase business 10%-15% within 2 years.
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At least a 50%+ response rate.
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A 300% MINIMUM Return on Investment within 18 months.
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Five agents that are at risk of reducing business with your company, will not, for every 500 that participate.
"I would highly recommend this process for
any company that wants to be light years ahead of its competition."
Christie S.
McVicker, President
The Flanders Group
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Psychographic predictive survey that goes far beyond the typical
satisfaction survey.
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Tailored communication plan for each client.
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Electronic delivery and access to client-specific referral
and cross-selling profiles.
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Easy implementation and integration.

Our research-based scientific methodology, along with over 20 years
of working with the Insurance Industry, guarantees that your organization
will receive the highest level of client feedback. We then interpret
and organize this feedback, which leads to actionable, trackable
and measurable results that will:
- help you retain clients and have
them regularly referring business to you and cross-buying!
- help you retain employees and increase revenue per employee.
- help you retain agents and increase
the business they place with your company.
"Your work has provided us with a great deal of insight
as to how our clients view our organization, why they remain
with us, and areas in which we can better serve their needs.
You have shown us first-hand the significant difference between
our A, B, and C clients and how their characteristics require
different servicing needs."
Robert J.
Vaudreuil
The Protector Group Insurance Agency |
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