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Our Power of 6 programs are highly customized to "Wow!"
our clients, but each generates an impressive ROI.
Clients
to The Power of 6!
We guarantee:
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A 300% ROI within six months.
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Double the number of referrals and cross-selling opportunities
within the first year.
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An increase of 1% to 5% in [customer] retention within two
to three years--and each percentage point is equivalent to a
7% to 17% increase in profits.
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For every 500 clients who participate, we will help you save
ten clients.
Employees
to The Power of 6!
We guarantee:
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A 300% ROI within two years.
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Increase revenue per employee by 10% within two years.
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Decrease complaints and turnover.
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Pinpoint at least one implementable and profitable employee idea.
Agents
to The Power of 6!
We guarantee:
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A 300% ROI within 18 months.
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Increase business 10%-15% within two years from all participating agents.
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Five agents who are at risk of reducing business with your company, will increate business, for every 500 agents that participate.
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"Clearly, in a number of important ways, our ability to
optimize client retention has improved as a direct result
of the understandings gained and actions taken as a result
of your study."
Donald A. Way
Thoits Insurance |
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Return on Investment in Action
An organization with 500 key accounts with average revenues of $75,000
each and a current retention rate of 94% is doing well. Let's go
to the next level:
An increase in retention of just 2%, saving 10 key accounts, equates
to an additional $750,000 in revenues. Since we only charge approximately
$50,000 to work with these 500 accounts, your return on investment
from retention alone is 1500%! When the 25% of clients that usually
cross-buy and the 65% that give referrals are added in, the ROI is
easily in excess of 4000% within the first year alone.
The average employee's compensation package is $40,000. The estimated cost
to replace and train a new employee is 50-60% of an employee's compensation
package. Thus, a company will save at least $80,000 by retaining two employees.
This does not include the clients that may leave with the employee which further
deletes your agency's profits.
An organization with 500 top agents with average revenues of $10,000
each and a current retention rate of 94% is doing well. Let's go
to the next level:
An increase in business of just 10% equates
to an additional $1,000,000 in revenues. Since we only charge approximately
$7,500 to work with these agents, your return on investment
from increased business alone is 1333%!
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