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Clients
to The Power of 6!
We guarantee:
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A 300% ROI within six months.
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Double the number of referrals and cross-selling opportunities
within the first year.
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An increase of 1% to 5% in [customer] retention within two
to three years–and each percentage point is equivalent to a
7% to 17% increase in profits.
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For every 500 clients who participate, we will help you save
ten clients.
The other services we offer generate a similar ROI, but are all
highly customized to "Wow!" our clients.
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"Clearly, in a number of important ways, our ability to
optimize client retention has improved as a direct result
of the understandings gained and actions taken as a result
of your study."
Donald A. Way
Thoits Insurance |
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Return on Investment in Action
An organization with 500 key accounts with average revenues of $75,000
each and a current retention rate of 94% is doing well. Let's go
to the next level:
An increase in retention of just 2%, saving 10 key accounts, equates
to an additional $750,000 in revenues. Since we only charge approximately
$50,000 to work with these 500 accounts, your return on investment
from retention alone is 1500%! When the 25% of clients that usually
cross-buy and the 65% that give referrals are added in, the ROI is
easily in excess of 4000% within the first year alone.
"I'd recommend your services to any company wanting a fresh and introspective look at how clients view their organization."
Don Barber
Arbella Insurance
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